The SFF-LD places great emphasis on being transparent and accountable in all its activities. It is for this reason that we would be interested in receiving your feedback, comments, complaints and/or suggestions.
The SFF-LD has established a grievance and complaints handling procedure to provide timely resolution of complaints received on SFF activities. If you wish to provide feedback or raise a complaint, kindly get in touch with the SFF Secretariat directly on our dedicated hotline or email as follows:
Telephone: +252617068758 or +252699374009
Complaints Handling Policy